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Topic #92

AWS Specialized Use Cases

AWS Notes · CodingNow 2.02 min readSource

Real-World Architectures

Companies combine specialized AWS services to meet specific business needs. The following examples show how to combine services to solve common business problems.

Specialized Use Cases Video

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Serverless Web Backend Monitored by X-Ray

This is a typical serverless web backend with X-Ray monitoring the environment.

Architecture Components

  1. Receive traffic - An Amazon API Gateway receives and validates HTTP requests
  2. Trigger Lambda function - The API Gateway triggers a Lambda function that sends requests to Amazon DynamoDB
  3. Monitor traffic - X-Ray traces requests through API Gateway, Lambda, DynamoDB and back to the client, helping developers troubleshoot any problems

Services Used

  • Amazon API Gateway
  • AWS Lambda
  • Amazon DynamoDB
  • AWS X-Ray

Serverless Static Website with Contact Form

This serverless setup demonstrates a static website with a contact form hosted on Amazon S3.

Architecture Components

  1. Accept customer input - Customers submit questions using a contact form housed on a static Amazon S3 website
  2. Receive request - An API Gateway receives and validates the contact form request
  3. Send email - The API Gateway invokes a Lambda function that sends an email to the business owner using Amazon SES

Services Used

  • Amazon S3
  • Amazon API Gateway
  • AWS Lambda
  • Amazon SES

Customer Support with Callback Option

This customer support solution provides an alternate channel and callback option so customers can avoid long wait times.

Architecture Components

  1. Initiate contact - A customer calls or texts a customer support center. Calls are placed into the Amazon Connect interactive voice response (IVR) system. Text messages are routed to Amazon Connect from CloudFront
  2. Connect to agent - Amazon Connect tries to connect the customer with a live agent
  3. Provide options - For calls with long wait lines, customers can choose to receive an agent callback or switch to text through a Lambda function

Services Used

  • Amazon Connect
  • Amazon CloudFront
  • AWS Lambda
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AWS Specialized Use Cases – FAQs

Quick answers about learning AWS Specialized Use Cases in AWS.

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